The vacuum still has plenty of suction power and you can actually use it now on dense low plush carpets without breaking a sweat. Note: It is worth mentioning that high pile carpets are tough to work with no matter which vacuum you have. It required more than five years and 5,000 different prototypes but the result is that a Dyson vacuum does not lose suction power and, even better, is easy to operate. This is the most inconvenient solution, but it’s the simplest one, so I decided to list it first. This greatly improved the ease of vacuuming on thicker carpets. To ensure that these steps solved the issue, turn on the vacuum and test it. Some manufacturers will void the warranty if you use our powerful machine. The main problem area with Dyson vacuums getting stuck is the brushroll. She has a DC50. The newer models have motorized brushrolls with very strong, thick fibers, which don’t get stuck as easily either. Bingo, she’s happy and can hoover again. Sometimes a wheel can get stuck, or there can be lots of small debris stuck in crevices and around the head that can make moving the vacuum quite difficult. Unfortunately, high pile carpets are indeed a little difficult to work with, but there are a few solutions you can try. Angela Musick. Convinced them to cut just one of the side black panels out! The high performance electronics repair kit. We would advise you to contact your carpet manufacturer if the carpet is still under a warranty, before using the machine. The first solutions to try are obviously the cleaning ones, followed by the jig or replacing worn out parts. James Floyd. See Dyson Ball Multi Floor 2 … The bristles help create pockets of air that loosen the suction as you move the vacuum back and forth. We can only recommend getting a model with lesser suction power like the Cinetic Big ball Animal + Allergy. Some of the newer Dyson vacuums have a height adjustment feature where you can move the head of the vacuum up or down depending on what surface you’re vacuuming on, so you can lower it for hardwood, keep it medium for medium carpets, or raise it high for high pile carpets. The suction is so strong that on thicker carpet it is almost impossible to push the vac through the carpet. Terms — Miles- not all heroes wear capes- THANK YOU SOOOO MUCH! Close. The Dyson is a phenomenal vacuum on most accounts, but the suction can be so powerful sometimes that it becomes hard to push! The way I removed the side gasket was to remove the adjuster plate and then take some small scissors and cut the rubber gasket out of the sides only. This Dyson vacuum was built off of the previous DC 41 model. Archived. I was so upset with my new Dyson Ball Animal 2 because on our carpet that is medium pile, it wouldn't hardly budge! It can be very annoying when your expensive vacuum stops performing the way you expected it to! 02/28/2019 by The video below describes how you can go about it. The Dyson Ball Animal was released early 2014, identified by model number DC 65. It required more than five years and 5,000 different prototypes but the result is that a Dyson … Around the edge, you will see a black foam rubber strip. I removed the black rubber on just the sides of the base plate and it works wonderfully now! This is the most inconvenient solution, but it’s the simplest one, so I decided … You can also turn the vacuum over and see if the head and soleplate(the part that makes contact with the floor) is clean and moves properly. Design flaw. January 13 by We are also participants in other affiliate programs and may earn a small commission if you purchase through our links. The DC 65 model provides better suction power and the brushbar is 25% more powerful. Simply release the trigger to kill the suction, move the vacuum ahead, push the trigger to enable suction, and pull the vacuum towards you. I adjust height level and suction amt, but it's not enough. I was so !#^[email protected]@ at this vacuum- so expensive and couldn't even use on carpet- talk about a design flaw. I have Kenmore Elite Crossover 800series. The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. If you have a trigger vacuum, the solution I am about to describe is quite easy to implement. A slimmer design allows the Multi Floor 2 to turn on a dime, steering easily into difficult spaces. The powerful suction combined with the fibers of the carpet mean that you’ll have to exert a considerable amount of force to get the brushroll to manually turn. It worked fine, but now it is nearly impossible to use on carpets. Josh Morrill. Thanks again man. I was worried I'd have no suction at all if I cut out that gasket. After this, push firmly until the cleaner head clicks into place. Worked great on the hardwood. Now, the suction (and moving air) can get out a little around the sides, makes it stick to the floor a little less. Even though there is more effort in pushing, you don’t need to double back like you do in pulling. I also had to flip the two grey tabs on the back to open it. Dyson Ball Multi Floor Upright Troubleshooting ... plug pins on the cleaner head with the twin-block connection slots available directly above the airway on the ball. Mine was right out of the box- ZERO debris.. No disrespect, It’s a design flaw. The actual floor brush is the one I am having problems with. Archived. Still with great suction, but not so much that it wont move! I found this to be compacted with a fair amount of debris that I removed with a toothpick and an old toothbrush. To get the floor plate off, I had to flip the two grey tabs on the back. The actual floor brush is the one I am having problems with. Please note that if the suction is too strong there is nothing we can do to lessen it. This way I wasn’t interfering with the wheels and I wasn’t physically damaging the head unit. Dyson Ball Multi Floor Upright Troubleshooting ... plug pins on the cleaner head with the twin-block connection slots available directly above the airway on the ball. Thank you very much for your time. Dyson Animal 2 - INCREDIBLY hard to push on carpet. If you have any additional questions, feel free to reply back to this email. Suction is 1000%. PS- My model didn't have the screws, it had two red tabs located on the back of the bottom plate. After this, push firmly until the cleaner head clicks into place. I am guessing the perpendicular open slits on each end is the reason. It provides most of the essentials like assembly, emptying the dust canister, clearing blockages, carpet and hard floor settings, attaching tools, washing filters, basic operations, troubleshooting, etc. Just started doing this recently, washed the filters and still have the problem. To ensure that these steps solved the issue, turn on the vacuum and test it. Thank you so much for this post!! @p_47. And since you are a current Dyson owner we can give you a 20% discount off the retail price of that Cinetic Big Ball model. Even though your vacuum cleaner cleans your home, you need to occasionally clean the vacuum itself! © 2020 iFixit — Licensed under Creative Commons — Privacy — This fixed mine also. Not an attachment. I too had this issue (my wife said return it) and I resolved it by using ty-straps at opposite corners. Some Dyson vacuums have a motorized brushroll(or are compatible with one and you can pick one up) and the motorized brushroll will provide a bit of a boost in locomotion as you vacuum. Dyson Animal 2 - INCREDIBLY hard to push on carpet. Mum has been complaining about the suction being too strong on her carpets for months. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom left corner of your screen at any time. [amazon fields = “B01NAGRRRU” value = “thumb” image_size = “large” img_Alt = “dyson animal 2 hard to push?”]. Shawn Daniels. Perhaps the motors gain RPMs with age as they wear down, but that’s just a small guess. since this is a known design flaw why dont they do a recall and install a low/high power swith? You can view a copy of the manual here: Dyson Ball Multi Floor 2 Manual. Some manufacturers will void the warranty if you use our powerful machine. 3. As to why the suction has increased from what it once was, I don’t know. Pull instead of pushing. Posted by 1 year ago.